Privacy Policy

This privacy policy is in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council, of April 27, 2016, regarding the protection of natural persons with regard to the processing of personal data and free movement of these data (RGPD), to Organic Law 3/2018, of December 5, on the Protection of Personal Data and guarantee of digital rights (LOPDGDD), as well as in what is not contrary to the indicated regulations, to the Law Organic 15/1999, on the Protection of Personal Data (LOPD) and its development regulations, and/or those that could replace or update them in the future.
Our organization is committed to the privacy of your personal data. The personal data provided is necessary to provide our services and is processed in a lawful, loyal and transparent manner, guaranteeing adequate security of the data, including protection against unauthorized or unlawful processing and against loss, destruction or accidental damage through application of technical and organizational measures.
Through this document we want to offer you, in a transparent and fair manner, all the necessary information regarding the processing of your personal data by this organization.

Recipients of personal data

  1. The personal data provided will not be transferred in any way unless specified in the specific treatments.
  2. Optionally, for the contracting of cloud computing services and/or services for sending e-mails, as well as related services, the personal data may be:
    • Assigned to IT service companies located within the European Economic Area (EEA) or,
    • Transferred to IT service companies located outside the EEA covered by the Privacy Shield, so they have adequate protection measures to guarantee the security of personal data. You can get more information by visiting this link: https://www.privacyshield.gov/welcome

3. Legal basis for the treatment of your personal data

In each specific processing of personal data collected about you, we will inform you of the legal basis that legitimizes the processing of your personal data.

4. Rights

Right of access

It is the right to obtain confirmation from the data controller as to whether or not personal data concerning the interested party is being processed and, in this case, the right of access to personal data and the following information: the purposes of the processing, the categories of personal data in question, the recipients or categories of recipients to whom the personal data were communicated or will be communicated, retention period or the criteria used to determine this period, the existence of the right to request the rectification or deletion of data from the person in charge personal data or the limitation of the processing of personal data relating to the interested party or to oppose such processing, the right to file a claim with the Spanish Agency for Data Protection (AEPD), the existence, where appropriate, of automated decisions, including the preparation of profiles, when data is transferred to third countries the right to be informed of the adequate guarantees to plicated.

Right of Rectification

It is the right to request the rectification of your personal data if they are inaccurate, including the right to complete incomplete data. Keep in mind that by providing us with personal data by any means, you guarantee that they are true and accurate and you agree to notify us of any changes or modifications to them. Therefore, any damage caused by the communication of erroneous, inaccurate or incomplete information in the web forms will be the sole responsibility of the interested party.

Right of Deletion

It is the right to request the deletion of your personal data when, among other assumptions, they are no longer necessary for the purpose for which they were collected, or are being treated in another way or you withdraw your consent. It must be taken into account that deletion will not proceed when the processing of personal data is necessary, among other cases, for the fulfillment of legal obligations or for the formulation, exercise or defense of claims.

Right to Limitation

It is the right to request the limitation of the processing of your personal data, which means that in certain cases you can ask us to temporarily suspend the processing of your personal data or to keep them beyond the time necessary when you may need it.

Right to withdraw consent

It is the right to withdraw the consent you have provided by checking “I have read and accept the privacy policy” at any time and as specified in the corresponding section “Exercise of rights” or in the specific treatment of commercial communications or Newsletter. It must be taken into account that this right will not take effect if, among other cases, the processing of personal data is necessary for the fulfillment of a legal obligation, the execution and maintenance of a contractual relationship, or for the formulation, exercise or the defense of claims. Likewise, the withdrawal of consent will not have retroactive effects, that is, it will not affect the legality of the treatment based on the consent prior to its withdrawal.

Right to file a claim with a supervisory authority

If you believe that we are treating your personal data in an incorrect way, you can contact us. You also have the right to lodge a complaint with the competent data protection authority.

Right to Portability

It is the right to receive the personal data that concerns you and that you have provided us, in a structured format, of common use and mechanical reading, and to transmit them to another person in charge, as long as: the treatment is based on your consent and is carried out by automated or computerized means.

Right of Opposition

It is the right to oppose the processing of your personal data based on our legitimate interest. We will not continue to process your personal data unless we can prove compelling legitimate reasons for the treatment that prevail over your interests, rights and freedoms, or for the formulation, exercise or defense of claims.

exercise of law

If you consider that we treat your personal data in an incorrect way, you can contact us or you also have the right to file a claim with the Spanish Agency for Data Protection (AEPD):
https://www.agpd.es/portalwebAGPD/index-ides-idphp.php

5. Processing of personal data

Generic provisions

The personal data requested in each of the specific treatments are adequate, pertinent and limited to what is necessary in relation to the purposes for which they are processed, thus complying with the principle of data minimization.

The personal data requested in each of the specific treatments are strictly necessary, the refusal to provide them would imply not being able to provide the requested service.

The communications of personal data foreseen in each of the specific treatments in some cases are necessary for the execution and maintenance of a contract and in other cases for the fulfillment of a legal obligation applicable to the person in charge of the treatment.

Contact Form

Personal data will be processed to channel requests for information, suggestions and claims from users or customers.

The legal basis that legitimizes the processing of personal data is the express consent by checking “I have read and accept the privacy policy”.

Personal data will be kept for a period of two years from the moment they cease to be processed, without prejudice to the exercise of the rights that assist you as an interested party.

Commercial Communications or Newsletter Form

Personal data will be processed to manage the subscription to our Newsletter, including sending personalized information or not about our products or services through various means such as telephone, email, SMS, applications for mobile devices, as well as by any procedure analogous. Keep in mind that this type of data processing may entail the analysis of your user profile to determine what your preferences are and thus be able to send you information that is more appropriate to your interests.

You can request to be unsubscribed for this type of treatment, depending on the method used, in the following way:

  • E-mail: Through the link to the effect that you will find in each of the electronic communications or through a similar procedure specified in the commercial communication.
  • WhatsApp (other apps): Requesting to unsubscribe.
  • SMS: Requesting unsubscription.

The legal basis that legitimizes the processing of personal data is the express consent given: by checking “I have read and accept the privacy policy” on the web, through a physical document or via email, depending on each case.

It must be taken into account that in the event that the means used is WhatsApp, the personal data will be transferred to WhatsApp Ireland Limited, which is located within the EEA.

Personal data will be kept as long as you do not withdraw consent in the manner indicated in this section.